iGuzzini Privacy Policy

Information we collect

When you send a project enquiry, we may collect your name, business email, phone number, company, country, project type and the message you choose to provide. We may also receive standard technical information such as browser type, device category, approximate location derived from an IP address, referral page and interaction logs used to maintain security and understand site performance.

How information is used

We use enquiry details to route your request, respond to questions, assess product or project-support needs, and maintain a record of the conversation. Technical logs help protect the website, diagnose errors and measure aggregate use. We do not use the enquiry form to make decisions that produce legal or similarly significant effects solely through automated processing.

Legal basis and choice

Depending on your location, processing may rely on your consent, steps requested before a contract, performance of an agreement, compliance with law, or legitimate interests in responding to professional enquiries and securing the service. You may choose not to provide optional information, although missing project context can limit the usefulness of our response.

Sharing and international handling

Information may be shared with authorized iGuzzini project teams, service providers that host or secure the site, and relevant representatives needed to respond in your region. Providers receive only the information reasonably necessary for their role and are expected to protect it. Cross-border transfers, where required, are handled using an available lawful safeguard.

Retention

We retain enquiry records for the time needed to respond, support a potential project, meet legal obligations and resolve disputes. Technical logs are generally retained for a shorter operational period unless a security event requires further investigation. Data is deleted or anonymized when it is no longer reasonably needed.

Cookies and analytics

The site may use essential storage for functionality and security. Optional analytics, where used, should be controlled according to applicable consent requirements. Browser controls may block cookies, but doing so can affect some functions.

Your rights

Subject to local law, you may request access, correction, deletion, restriction, objection or portability of personal information. You may withdraw consent for future processing where consent is the basis. We may ask for reasonable verification before acting on a request and may retain limited records where law requires.

Security and children

Administrative, technical and organizational measures are used to reduce unauthorized access, alteration or loss. No internet service can guarantee absolute security. This professional project website is not directed to children, and we do not knowingly seek their personal information.

Contact and changes

Privacy questions or rights requests may be sent to [email protected]. We may update this policy to reflect legal, technical or service changes; the effective date above identifies the current version.